Objective
To proactively identify, assess, mitigate, and monitor potential risks across all business areas to ensure smooth operations,
consistent quality, financial stability, and customer satisfaction.
*Risk Domain
*Potential Measures
*Mitigation Measure
1. Machinery & Equipment Failure
2. Downtime, delayed production
Preventive maintenance schedule, critical spares inventory
3. Raw Material Shortage/Quality | Defective products, increased rejection.
4.Approved vendor list, strict incoming, alternate supplier database.
5.Labour Shortage or skill Gap.
6.Production delays, quality inconsistency.
7.Cross-training, multi-skill programs, manpower contingency pool.
8.Utility Failures(Power/Air):Shutdowns, overheating, incomplete curing, Backup generators ,maintenance contacts with utility.
1. Delay in Dispatch/ Logistics.
2. Client dissatisfaction, penalities
3. Strong transporter network, buffer time in delivery schedules.
4.Incorrect Product Specs.
5.Installation issues, returns.
6.Pre-dispatch QC, order double-verification protocol.
7. Inspection Delays.
8. Cash flow blockages due to delayed approvals.
9. Pre-booking inspection dates and checklists.
1. Field Failure/Leakages.
2. Client complaints, brand reputation loss.
3. Warranty tracking, immediate feild support team.
4. Service Support Delays.
5. Negative feedback, strained client relations.
6. Dedicated service engineers, TAT-based ticketing system.
7. Documentation Deficiencies.
8. Incomplete handover,rejection in tenders.
9. Digital document library, checklists for O&M/manuals.
1. Fire, Natural Disasters
2. Loss of equipment, long downtimes
3. Insurance coverage, fire protection system, offsite backups
4. Regulatory Non-compliance
5. Legal penalties, loss of tenders
6. Regular compliance calendar, third-party audits
7. IT System Failures
8. ERP breakdown, data loss
9. Cloud backups, AMC with software vendors
10. Financial Risks
11. Cash flow disruption, delayed receivables
12. Credit control system, aging report tracking, multiple banking support
1. Risk Identification - Conducted at each department level every quarter
2. Risk Analysis & Rating - Based on probability & impact (High/Med/Low)
3. Mitigation Planning - Define responsibility and control measures
4. Implementation & Tracking - Assign timeline and track closure
5. Review & Reporting - Monthly review by management, risk register updates
1. ERP System (for production, stock, and planning risk alerts)
Scanned with OREN Scanner
2. Google Sheets or Risk Register Log
3. Monthly Risk Review Dashboard (maintained by Admin or Quality Dept.)
4. Internal Audit Checklists
5. Customer Feedback & Service Call Reports
|Level
| Responsibility
| Operator / Supervisor
| Identify on-ground risks
| Department Head
| Evaluate, mitigate, and report
| Risk Coordinator
| Maintain risk register, track action plans
| Management
| Review, approve, escalate